FAQ

Here are the answers to the most common questions we get asked.  If you don’t find the answer to what you are looking for then please call us or send us a message at our Contact Us Page Here and we will be happy to help you :-)

You are not required to as you can check out as a guest, but creating an account with Hair Extensions Weaves is quick and easy. It will allow you to move through our checkout quicker for your future orders. You can also store multiple shipping addresses, gain access to your order history, and much more.

You can click on the Forgot Password link and enter your username or email address. We will then email it to you right away!

We accept all major credit cards such as Visa, Master Card, American Express, & Discover. All payments are processed securely through PayPal’s encrypted payment page. You can also pay with your PayPal balance and even use their 6 months financing if you qualify through their financing program.

As of right now, we are only currently shipping to the U.S.A., Canada, the U.K., and Australia. However, we may be flexible and willing to ship to certain other countries. In the event you would like to order our products and live somewhere we have not specified as a designated shipping region, please email or call us and we might be able to work something out for you 🙂

Shipping is only $9.85 for USPS Priority Shipping. Tracking numbers are included with all shipments.  For international shipping the cost is $28.50.

You will normally get your package within 1 to 3 business days… Unless of course there is some crazy weather issue or other issues that arise with USPS delivery services, as we cannot prevent those!

To receive a refund, all you would need to do is to email or call us to let us know you want to return your UNUSED, non-damaged hair. Once we receive it back in the mail from you and have confirmed that it is still indeed in the same brand new, unused condition that we sent it to you in, we will then refund your payment method that you used when you made your initial purchase.

We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with.  We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then we will cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.

To return or exchange any item, all you need to do is to email or call us to inform us that you want to return or exchange your UNUSED, non-damaged hair. Once we receive it in the mail from you and have confirmed that it is still indeed in the same brand new, unused condition that we sent it to you in, we will refund your payment method that you used when you bought it from us or ship you the items you want in exchange.

If there is a cost difference for the exchange, we will either refund you the difference or you will be required to pay the additional price if it costs more for the items you want to exchange. Orders will not be shipped to you until any additional costs are paid.

We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with.  We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then we will cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.

If you change your mind on a purchase or exchange, if it is before the products have been shipped out to you, please contact us by phone and/or email AS SOON AS POSSIBLE so we can cancel, refund, or void your order and/or payment. If we have already shipped your order to you, you must ship it back to us at your expense. Only once we receive the items back from you we will refund your payment.

We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with.  We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.

All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then we will cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.

Virgin Indian Remy Hair:

Collected from the Tiraptu temples in Southern Asia where women go to donate their hair for spiritual and religious purposes, Indian hair is the most accessible and versatile hair available. Naturally fine to medium in thickness, this hair is normally dark in color yet is easily color-lifted to blonde and other, lighter hair tones. Indian Hair is also naturally thick and straight and is great for straight, shiny and sleek hairstyles. It is available in curly, wavy, and straight styles and blends in great with many individual’s natural hair textures. Anti-frizz products are recommended in areas where humidity is high.

Virgin Brazilian Remy Hair:

Brazilian Hair is hair donated from women of the small and rural places within Brazil and is currently the most in demand hair texture on the market for many reasons. Brazilian Hair is genetically diverse but tends to be natural and shiny in appearance and is very versatile, thick and durable, yet soft and smooth to the touch. This hair tends also tends to blend in with most individual’s natural hair textures and does not require any special maintenance. It is available in curly, wavy, and straight styles and often holds curls longer than Indian Hair.

Virgin Peruvian Remy Hair:

Peruvian Hair originates from the women of the remote villages of Peru who have donated their hair and tends to be more thick and course in texture than Brazilian and Malaysian Hair. A true and ultimately multipurpose hair, its soft and lightweight qualities allow a highly manageable and feathery, natural, luxurious and voluminous look. It is available in curly, wavy, and straight styles and is very versatile in each style.

Virgin Malaysian Remy Hair:

Malaysian Hair originates from the women of Malaysian decent who have donated their hair to Malaysian temples for religious or financial purposes. More dense, thick, and heavier and soft, shiner, and silkier than Indian Hair, it is great if you are you looking for a natural wavy or curly look. It is available in curly, wavy, and straight styles.

Lace closures are thin hair pieces made of lace which are only a few inches long and wide so that they lay flat on your head. Lace closures ensure that all of your hair is being protected while you color and blend the textures of your weave, allowing for endless coloring and hair dyeing without the all of the problems and worries of color blending with your own natural hair.

The amount of bundles/hair packs necessary for a full head sew-in are solely variant upon the lengths of the bundles you are purchasing. Since each bundle is the exact same in weight, keep in mind that the longer the hair, the shorter the width of the weft. Here is our guide:

Hair 12” through 18” in length:

We recommend a minimum of 2 bundles/packs, though 2 should most often times cover your full head sew-in. We recommend 3 bundles if you are seeking a very full look.

Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.

Hair 20”+ in length:

We recommend a minimum of 3 bundles, though 3 bundles will most often times cover your full head sew-in. We recommend 4 to 5 bundles if you are seeking a very full look.

Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.

Each bundle/pack of hair weights a total of 100 grams/3.5 ounces.

Body Wave Virgin Hair Style:

Extensions 12” through 28” in length

Natural Straight Virgin Hair Style:

Extensions 12” through 26” in length

Island Curl Virgin Hair Style:

Extensions 12” through 24” in length

Yaki Relaxed Straight Virgin Hair Style:

Extensions 12” through 20” in length

Body Wave, Island Curl, & Natural Straight Lace Closures:

Closures 12” through 16” in length

Raw Virgin Hair is human hair taken directly from a multitude and variety of donors. The hair is chemically unprocessed and has not been permed, hard washed, bleached, and is free from any dyes.

We take a lot of pride in the fact that we only use Raw Remy Virgin Ponytail Human Hair. The advantage is that you are getting much more consistency with all of the hair strains because it is not a mix of multiple individuals’ hair, but rather the hair cut from a ponytail from a single human donor.

Regarded to be the finest quality of human hair, Raw Virgin Remy Ponytail Human Hair is collected in a way that leaves the hair’s cuticles unstripped and left completely intact. This process of collection preserves the hair cuticles and keeps the follicles going in only one single direction, allowing for the elimination of tangling issues normally found in low quality and non-Remy hair. This process also creates extensions that are extremely natural in appearance. Raw Virgin Remy Ponytail Hair is the most premium hair currently available on the market.